Refund Policy

Digital Products Refund Policy

Digital Products Refund Policy

Thank you for shopping at StarrSuite.com Please read this policy carefully as it relates to cancellation and refund policy of StarrSuite.com digital products. The purchase of digital products, including but not limited to PDF downloads and online material is subject to the following terms and conditions. Consumers are advised to review carefully before making any purchase.

Since your purchase is a digital product, it is deemed “used” after download or opening, and all purchases made on www.StarrSuite.com are non-refundable or exchangeable. Since the products made available here are intangible, there is a strict no refund policy.

We do not issue refunds or exchanges for digital services once the order is confirmed and download link provided. There are exceptional circumstances as listed below.

Non-delivery of the digital product: download issues due to Starr Suite server problems, unzipping difficulties. Claims for non-delivery must be submitted within 7 days from the date of purchase. A digital product is considered received and downloaded if no claim was submitted. For such requests, Starr Suite issues refunds 7 days from the date of claim.

Digital product "not as described": such claims and issues must be reported within 7 days from the date of purchase. A detailed, clear evidence must be provided with proof that the purchased and delivered digital product is "not as it is described" on the Starr Suite website. All objections based purely on the customers' false anticipations or desires do not meet the requirement for refunds.For such requests, Starr Suite issues refunds 7 days from the date of claim.

Please email support@starrsuite.com if you would like to submit a claim for a refund.